At 93pak, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect from Pakistani players, how we use it, who we share it with, and the rights you hold over your own information. We encourage you to read this document carefully before registering or using any part of the 93pak platform.
Six core privacy commitments 93pak makes to every Pakistani player — backed by our full policy below
Every data connection between your device and the 93pak platform is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your login credentials, payment details, and personal information are never transmitted in plain text.
93pak does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate, secure, and improve your 93pak experience — and to comply with our obligations under our international gaming licence.
You maintain control over your 93pak account and the personal data associated with it at all times. You may request data access, corrections, or deletion by contacting our support team. Account closure requests are processed promptly, subject to regulatory retention obligations.
Payment information processed through JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank is handled in accordance with each provider's own security standards. 93pak does not store full payment card numbers or mobile wallet PINs on its servers. All financial data is tokenised at the point of entry.
93pak uses cookies strictly for platform functionality, session management, fraud prevention, and aggregated analytics. We do not deploy invasive third-party advertising trackers. You can manage your cookie preferences at any time through your browser settings.
Promotional emails and SMS notifications from 93pak are entirely optional. You may withdraw marketing consent at any time by updating your communication preferences inside your account dashboard or by contacting our 24/7 support team via live chat.
93pak ("we," "us," "our," "the Company") is the data controller responsible for the personal information collected through the 93pak website and platform located at https://93pak.net. As data controller, 93pak determines the purposes and means by which your personal data is processed.
93pak operates under an international gaming authority licence and adheres to data protection standards consistent with internationally recognised privacy frameworks. This Privacy Policy applies to all users of the 93pak platform, including registered players, visitors browsing without an account, and any individual whose personal data is processed in connection with 93pak services.
Contact for Privacy Matters: For all data protection enquiries, access requests, or complaints relating to this Privacy Policy, please contact the 93pak support team via live chat inside your account dashboard. Email: [email protected]
93pak collects personal data from you in several ways: directly when you register or interact with the platform, automatically through your use of the website, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect include the following:
When we are required to verify your identity — for example, before processing a withdrawal above a certain threshold — we may collect scanned or photographed copies of identity documents such as your CNIC, passport, or proof of address. These documents are stored securely and used exclusively for identity verification and anti-money laundering compliance purposes.
93pak uses the personal data we collect for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your 93pak player account; processing login requests and password resets. |
| Service Delivery | Processing deposits and withdrawals in PKR; settling bets; awarding bonuses and promotional offers; providing access to casino games and live sports betting. |
| Identity Verification | Conducting KYC checks to verify your age (21+), identity, and payment method ownership in accordance with our licensing obligations. |
| Fraud & AML Prevention | Monitoring account activity for signs of fraudulent behaviour, money laundering, match-fixing, or bonus abuse. Reporting suspicious activity where legally required. |
| Responsible Gaming | Identifying players who may be experiencing problem gambling; enforcing self-exclusion and deposit limit requests; proactively reaching out where account behaviour raises concern. |
| Customer Support | Responding to queries, complaints, and disputes raised via live chat or email. |
| Platform Improvement | Analysing aggregated usage data to improve website performance, game selection, and the overall player experience. |
| Marketing (with consent) | Sending promotional offers, bonus notifications, and platform updates via email or SMS — only where you have provided explicit consent. You may opt out at any time. |
| Legal Compliance | Meeting obligations under our international gaming licence, applicable anti-money laundering regulations, and any court or regulatory orders. |
93pak processes your personal data on the following legal grounds, depending on the specific activity:
93pak does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
To process deposits and withdrawals in PKR, 93pak shares relevant financial data with our authorised payment partners — JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank. Each partner operates under its own privacy policy and applicable Pakistani financial regulations.
93pak works with third-party KYC and identity verification service providers to conduct document checks and age verification. These providers process identity document data on our behalf and are contractually bound to handle it securely and solely for the purpose of verification.
93pak may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where we are under a legal obligation to do so — for example, in connection with anti-money laundering investigations or gambling regulation compliance audits.
93pak uses third-party cloud hosting, content delivery, and platform infrastructure providers who may process personal data as data processors on our behalf. All such providers are subject to data processing agreements that impose equivalent data protection obligations.
No Marketing Sales: Under no circumstances does 93pak sell, trade, or disclose your personal data to third-party advertisers, data brokers, or marketing companies. Your data is your own.
93pak retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and licensing obligations. The following general retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
93pak employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 93pak will notify affected users without undue delay, in accordance with our obligations under applicable data protection frameworks.
Your Responsibility: You are responsible for keeping your 93pak account password confidential and for ensuring that your registered email and mobile number remain secure. 93pak will never ask for your password via email, live chat, or SMS. If you receive such a request, treat it as fraudulent and contact our support team immediately.
The 93pak website uses cookies and similar tracking technologies to operate correctly, maintain your session, and improve platform performance. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the platform to function — including session management, login state, and security tokens. Cannot be disabled. | Session / up to 24 hrs |
| Functional | Remember your language preferences, game settings, and personalisation choices. | Up to 12 months |
| Analytics | Aggregate, anonymised data about page usage — used to improve site performance and user experience. No individual user is identified. | Up to 13 months |
| Fraud Prevention | Device fingerprinting and behavioural signals used to detect suspicious login attempts and account takeover fraud. | Up to 6 months |
93pak does not deploy third-party advertising cookies or social media tracking pixels. You may manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the 93pak platform.
As a 93pak player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat in your account dashboard or at the email address listed in Section 1.
You may request a copy of the personal data 93pak holds about you. We will respond to verified access requests within 30 days of receipt.
If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Corrections to KYC-verified data may require submission of updated supporting documents.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that erasure requests may be subject to mandatory regulatory retention periods described in Section 6.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
Response Timeframe: 93pak will acknowledge all privacy rights requests within 5 business days and provide a substantive response within 30 calendar days. Where a request is complex or high in volume, this period may be extended by a further 30 days with prior notification.
The 93pak platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process, and accounts where the user is found to be underage will be immediately suspended.
If you are a parent or guardian and believe that a minor in your care has registered on the 93pak platform or provided personal data to us, please contact our support team immediately via live chat. We will investigate promptly and, if confirmed, will close the account and delete all associated personal data without undue delay.
We strongly encourage parents and guardians to make use of parental control software and filtering tools to prevent minors from accessing online gambling platforms. Resources for parental internet controls are widely available from Pakistani internet service providers and device manufacturers.
21+ Policy: 93pak enforces a strict minimum age of 21 years. Providing false age information during registration constitutes a breach of our Terms & Conditions and may result in permanent account closure and forfeiture of any associated balance.
93pak operates on international cloud infrastructure, which means that your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, 93pak ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to, or higher than, that which applies within Pakistan.
Safeguards used for international transfers include:
By registering on the 93pak platform and accepting this Privacy Policy, you acknowledge that your personal data may be transferred internationally in accordance with the safeguards described above.
93pak reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or improvements to our platform. When material changes are made, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the 93pak website.
The updated Privacy Policy will specify the revised effective date at the top of the document. Your continued use of the 93pak platform following notification of a Privacy Policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you must cease using the platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or wish to raise a complaint about how 93pak has handled your personal data, please contact us via live chat inside your account dashboard. We take all privacy complaints seriously and will respond within the timeframes stated in Section 9.
Contact our Privacy Team: Available 24/7 via live chat in your 93pak account dashboard. Email: [email protected] — please include "Privacy Request" in the subject line so we can route your query to the correct team.
Now that you understand how we protect your privacy, experience Pakistan's most trusted cricket betting and casino platform — fully secured with 256-bit SSL and PKR payments.
21+ — 93pak is strictly for adults aged 21 and above. Please gamble responsibly. Visit our Responsible Gaming page for self-exclusion tools and support resources available to Pakistani players.